Privacy Policy

The Skincare Bureau® respects your privacy and is committed to handling personal information and confidential brand materials responsibly.

This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, contact us, create an account, submit an application, or participate in the TSB Verified™ program.

Information We Collect

We may collect information that you provide directly to us, including:

Name, email address, telephone number, and business contact information
Brand, company, and product information
Account and portal information
Applications and verification submissions
Product labels, ingredient lists, supplier records, certifications, attestations, and supporting documentation
Payment and transaction information
Emails, questions, feedback, and other communications

We may also collect limited technical information automatically, including your IP address, browser type, device information, pages visited, and interactions with the website.

How We Collect Information

We collect information when you:

Complete a form
Create or use a brand account
Apply for verification
Upload documentation
Make a payment
Subscribe to emails
Contact or communicate with us
Browse or interact with the website

Some information may also be collected automatically through cookies, analytics tools, and website technologies.

How We Use Information

We may use information to:

Respond to questions and requests
Review brand and product applications
Conduct verification reviews
Communicate about submitted products and claims
Process payments and administer licensing
Maintain public verification records
Operate and improve the website and brand portal
Protect the integrity and security of the TSB Verified™ program
Comply with legal, accounting, and contractual obligations

We use information only for legitimate business and program purposes.

Confidential Product Information

Product information and supporting documentation submitted for verification are treated as confidential and used for verification and program administration.

Confidential formulas, supplier records, certifications, and proprietary documents are not included in the public Verified Directory unless disclosure is approved by the brand or required by law.

Submitted materials may also be protected by a separate confidentiality or non-disclosure agreement.

Public Verification Records

Approved and licensed products may receive a public verification record containing information such as:

Brand name
Product name
Verified ingredient claims
Verification date
Current verification or licensing status

Before publication, brands will be informed of the information intended for inclusion in the public record.

Service Providers

We may share information with trusted service providers that help us operate the website and verification program, including:

Website hosting and portal providers
Payment processors
Email and communication services
Cloud storage providers
Analytics and security services
Professional legal, accounting, or technical advisers

These providers may access information only as reasonably necessary to perform services for The Skincare Bureau. We may also disclose information when required by law or when reasonably necessary to protect our rights, users, program, or property.

Payments

Payments may be processed through an independent payment provider.

The Skincare Bureau does not ordinarily receive or store complete payment-card numbers. Payment information is handled according to the payment provider’s own privacy and security practices.

Cookies and Analytics

Our website uses cookies and similar technologies to support site operation, security, account access, visitor preferences, and analytics.

Websites may use essential cookies and may also place additional cookies through connected business tools, analytics services, or third-party integrations.

You may manage non-essential cookies through our cookie banner, when available, or through your browser settings.

Email Communications

We may send administrative emails relating to applications, verification, licensing, payments, account activity, or policy changes.

Marketing emails will include a way to unsubscribe. Unsubscribing from marketing emails will not prevent necessary service or account communications.

Data Retention

We retain information only for as long as reasonably necessary to:

Provide verification and licensing services
Maintain program and public verification records
Fulfill legal, accounting, and contractual obligations
Resolve disputes
Protect the integrity of the TSB Verified™ program

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Third-Party Links

Our website may contain links to third-party websites or services. The Skincare Bureau is not responsible for the privacy practices or content of those third parties.

Changes to This Policy

The Skincare Bureau may update this Privacy Policy as our website, services, technology, or legal obligations evolve.

The revised policy will be posted with an updated effective date. California guidance recommends keeping posted privacy practices current and readily available to visitors